BALENA

• Avoid contact with water, perfumes, lotions, and chemical products.
• Remove before showering, exercising, or sleeping.
• Store flat in its original protective pouch to safeguard the piece from bending or scratches.
• Clean gently with a soft, dry cloth.

Shipping: Tracked express courier delivery within 24/48 hours in Italy and within 3–5 business days across Europe.

Pre-order: For pre-order items, artisanal production lead times are specified at checkout prior to dispatch.

Returns: Returns are accepted within 14 days of delivery. The item must be returned intact, unworn, with all original tags attached and in its original packaging. Return shipping costs are the responsibility of the customer, except in cases of size exchange or a defective/incorrect item. To initiate a return or request assistance, please contact info@aguajewels.it.