Shipping policy

Thank you for shopping at Agua Jewels. We are committed to delivering your orders as quickly and efficiently as possible.

Once your order is processed and shipped, you will receive a shipping confirmation email containing a tracking link to follow your delivery in real-time.

1. Shipping Rates & Free Delivery

We are pleased to offer free standard shipping on orders that meet the minimum spend thresholds outlined below:

Destination Shipping Cost Free Shipping Threshold
Italy €8.00 Free on orders over €120
EU Countries Up to €15.00 Free on orders over €200
European Islands €27.00 Free on orders over €300

2. Processing & Delivery Times

  • Processing Time: All orders are carefully packaged and dispatched within 5 working days from the purchase date.

  • Courier Services: We partner with leading couriers, including UPS and Bartolini (BRT), to ensure safe and reliable delivery.

  • Delivery Estimates: Delivery times vary depending on the destination. You will be able to monitor the estimated arrival date via your tracking link.

3. Important Notes

  • Currency: All prices and shipping fees displayed on www.aguajewels.it are in Euros (€).

  • European Islands: Please note that shipping to European islands (e.g., Balearic Islands, Canary Islands, Azores, Madeira) is subject to a specific flat rate of €27.00.